EMC NetWorker Technical Advisory – Failed recovery may result in data loss

EMC published an advisory today specific to the following NetWorker versions. Data loss may be experienced when performing command line recoveries on the client and when performing recoveries from the Recover Wizard on the NetWorker Management Console (NMC).

EMC Software: NetWorker Server: NetWorker 8.0 through 8.0.0.7
EMC Software: NetWorker Server: NetWorker 8.0 SP1 through 8.0.1.6
EMC Software: NetWorker Server: NetWorker 8.0 SP2 through 8.0.2.6
EMC Software: NetWorker Server: NetWorker 8.0 SP3 through 8.0.3.7
EMC Software: NetWorker Server: NetWorker 8.0 SP4 through 8.0.4.1
EMC Software: NetWorker Server: NetWorker 8.1 through 8.1.0.5
EMC Software: NetWorker Server: NetWorker 8.1 SP1 through 8.1.1.9
EMC Software: NetWorker Server: NetWorker 8.1 SP2 through 8.1.2.2
EMC Software: NetWorker Server: NetWorker 8.2 through 8.2.0.4

Files on the local file system may be deleted after a failed recovery to the original file location.This issue does not occur if the recovery is directed to a location other than the original data location.  This is caused If NetWorker is unable to read the header of the data source that is used to recover, it processes the error and removes the contents of the file on the target system. However, at this point in the recover process nothing has been written to the target and the existing (original) data on the target system is removed.

EMC addressed this issue in the following NetWorker Client versions, and strongly recommends that impacted customers install the release when possible.

  • NetWorker Client 8.0.4.2 and later
  • NetWorker Client 8.1.2.3 and later
  • NetWorker Client 8.2.0.5 and later

Category: Advisory, NetWorker |

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