EBR not sending summary report

This was a new one. My VMware admin dropped me a note wondering why he had not been receiving a backup summary report from NetWorker? I didn’t even know this was a configurable option? Sure enough after poking around the Web client interface I found it.

3-19-2015 4-11-53 PM

 

 

Then we found this very informative message in the log.

3-19-2015 4-15-19 PM

 

Some quick research found this is a known issue. It typically occurs around daylight saving time and is caused by a mismatch in time value between the summary report timer and the database. Some success had reported with rebooting the appliance.  There was some indication that editing the email option and saving without changes would rectify the issue.

 

 

Category: backup recovery, EBR, NetWorker, VMware |

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