NetWorker vStorage API missing from client

Wow, this was infuriating.
After upgrading to NetWorker 8 I noticed some VADP backups I had been testing started failing.

I found this message in the output

c:\mnt\client\client\tmp.
Temporary Directory for VADP created.
Temporary vmMntLoc Directory for VADP created.
*** vStorage API driver (\??\C:\Program Files\Legato\nsr\plugins\VDDK\bin\AMD64\vstor2-mntapi10-shared.sys) not installed by NetWorker. This may cause potential compatibility issues. ***

Yeah!? NetWorker can’t find the vStorage API?! Really?!

Then I noticed NetWorkers new default install path is C:\Program Files\EMC NetWorker. Thank you EMC for updating that. You only bought Legato 9 years ago.

The former install path was C:\Program Files\Legato

I searched the registry on my proxy and found this key

vstor2-mntapi10-shared

Then updated the path in the registry to C:\Program Files\EMC NetWorker\

Also of note, if you like to create clients by right clicking and selecting copy.
For VADP clients you need to ensure the field in application information on the Apps & Moduiles VADP_VM_NAME is updated.

Category: NetWorker |

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